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05-12-2016 09:49 AM - edited 05-12-2016 09:57 AM
We have 2 Suresignals V3, they used to work at another site and now having plugged them in elsewhere I get a flashing red and 2 orange light. Hard reset gives a pulsing white light for 2-3m then back to red & orange.
Very urgent to get these working as we have a phone auction with no natural signal.
Any help much appricated as business Vodafone support has been virtually non-existant.
Regards
Richard
Additional
External IP 195.11.235.186
Speed DSL @ 47.6 Mbps
SN1 42143932285
SN2 42164447577
Traceroute has started…
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 72 byte packets
1 192.168.0.100 (192.168.0.100) 0.594 ms 0.342 ms 0.237 ms
2 192.168.0.1 (192.168.0.1) 0.547 ms 0.474 ms 0.367 ms
3 192.168.100.1 (192.168.100.1) 0.670 ms 0.634 ms 0.528 ms
4 no-dns-yet.demon.co.uk (195.11.235.185) 1.131 ms 1.011 ms 0.888 ms
5 gi-3-1-0-700-park-inside-3.demon.net (194.70.89.81) 13.876 ms 13.913 ms 13.866 ms
6 xe-2-3-0-xur1.lns.uk.cw.net (194.70.97.21) 14.227 ms 29.233 ms 14.433 ms
7 ae38-16-xcr1.lns.cw.net (195.2.15.73) 14.456 ms 14.943 ms 14.294 ms
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07-12-2016 03:19 PM
I've processed a resync on both of your Sure Signals. Please wait 6 hours before resetting the devices.
Let us know how you get on.
07-12-2016 03:25 PM
Problem resolved, turned out to be a firewall issue. ISP was supposed to put device in DMZ, but did not do as promised.
Moved to an alterate network and they came to life.
09-12-2016 01:29 PM
Thanks for keeping us updated @rleinfellner. If you need anything else, let us know.