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Trying to activate Personal Hotspot on my iPhone 4

cornishboy
2: Seeker
2: Seeker
Hi There Could someone please explain why I cannot set up my personal hotspot on my iPhone 4? everytime i attempt to set it up it directs me to a support page on Vodafone website. I am on a SIM only deal which includes 500mb data. Please can someone respond ASAP?
117 REPLIES 117

Retired-Dave
Moderator (Retired)
Moderator (Retired)

Hi nea1ev,

 

iPhone tethering though the Personal Hotspot feature can only be done with an iPhone plan due to the way it works. If you have been using a BlackBerry previously, you would need to change the price plan to use this.

 

What was the issue with the BlackBerry Torch? If you got the handset from us, then we would look to get this working for you, either by helping to debug the issue or via a repair.

 

Dave

 

 

 

Seems when I renew my contract it won't be with Vodafone.

 

The Blackberry Torch 9860 was to be blunt not fit for purpose and I wouldn't even bother expending the energy sending it away for repair.  Forever hanging, internet connectivity was dire, apps such as National Rail Enquiries were painfully slow compared to iPhone.  The "wheel of optimism" was forever being shown. The physical buttons sometimes worked, sometimes not.  Extremely annoying when stuck in an app, or worse still unable to end a call.

 

The entire experience has left me extremley disappointed with Vodafone.  I have changed my plan on the condition it expires when the original did.  Then I shall decide where I will take my business.

Scoteburz
2: Seeker
2: Seeker
Hiya guys, I have te same issue. I have a sim only plan on my iPhone 4 and got it nearly a year ago now and still haven't been able to enable my personal hotspot! I have a certain amount of calls and texts with 500mb but won't share with laptop etc.. Any help please!? Thankyou :Smiling: Scott :Smiling:

Hi Scoteburz, 

 

You need to have tethering enabled on your account to use the personal hotspot.

 

Click here to get in touch with the team and get this sorted out.

Paul 

Sthnlee
2: Seeker
2: Seeker
Hi Dave, I have an iPhone with ios4, have the same problem with unable to use tethering, could u please help?

Thanks,
Lee

Hi LeeH,
I have the same problem, could you sort the tethering problem for me?

Thanks!

Lee

Emnevinson
1: Seeker
I have been having the same problem, the "Set Up Personal Hotspot" just sends me to the Vodafone help page and I am unable to follow the instructions on there

Hi Sthnlee and Emnevinson,

 

Click here to get us your details and we'll help with this.

 

Dave

drtimoneill
2: Seeker
2: Seeker
Same here. SIM only plan and personal hotspot button just goes yo useless webpage.

Please tell me if my account will allow tethering ...

Hi drtimoneill

 

Click here to get us your details and we'll take a closer look for you.

 

Dave