Unlocking NOT Vodaphone phone at Vodafone

[Dalim]

Hello
I a few months ago bought a new iphone in a store in the city of Birmingham
Then I'll get a new sim card for the Vodafone, and the company Vodafone LOCKED my phone for this SIM card, and now I can not use other SIM cards from other companies.
why?
And how to unlock the phone from the Vodafone?

[BandOfBrothers]

Hi

Unless the iPhone was purchased from an apple store or Apple official online store which do not lock out to the first sim inserted all others do I'm afraid. 

So if you bought for example from Carphone Warehouse their iPhones lock out to the first sim inserted. 

To unlock from Vodafone you'll need to use the payg sim card from Vodafone for at least 30 days Making calls and send texts and using data etc. And then after 30 days request the unlock via the online form. 

[Dalim]

Thanks, 

yes iphone from Carphone Warehouse

but use Vodafone more tan 6 months..

And what do you say to do to unlock the phone?

[donnyguy]

I'd pop the details on the link below and take it from there: https://www.vodafone.co.uk/vodafone-uk/forms/unlock-code-request/

Good luck!

[BandOfBrothers]

---

@Dalim wrote:

Thanks, 

yes iphone from Carphone Warehouse

but use Vodafone more tan 6 months..

And what do you say to do to unlock the phone?

---

Hi,

Yes the iPhones from Cpw do lock to the first SIM card inserted. 

Please fill out the Vodafone Unlocking Form.

An iPhone is not unlocked via inputting an unlock code but instead is unlocked via Apple and their Database.

 Vodafone would email you to confirm it's been requested after accepting your unlock request. 

Apple then can take occasionally approximately up to 30 days to complete an unlock request made by a Network.

Periodically insert an active Non-Vodafone Sim Card in the iPhone and hook up to iTunes.

From the iPhone 5 onwards there's not normally the need to hook up to iTunes to complete the process.