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Vodafone Live Chat

SunflowerMum
2: Seeker
2: Seeker

‎07-01-2017 08:48 PM

Hi I contacted customer services via live chat, the person transferred me to the cancellation team. I have been waiting for an advisor for an hour and a half.  Do I continue to hold or hang up? This is my third attempt to contact vodafone!

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4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

‎07-01-2017 08:52 PM

Hi,

 

The phone lines close at 9pm. 

 

I'd suggest to call 191 tomorrow or Monday. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

SunflowerMum
2: Seeker
2: Seeker
In response to BandOfBrothers

‎07-01-2017 08:59 PM

Thanks but I'm on the live chat does close at 9 too?

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jeffkinn
17: Community Champion
17: Community Champion
In response to SunflowerMum

‎07-01-2017 09:03 PM

@SunflowerMum wrote:

Thanks but I'm on the live chat does close at 9 too?

No Live Chat is open 24 hours a day

Jeffkinn_Sig.png

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BandOfBrothers
17: Community Champion
17: Community Champion
In response to SunflowerMum

‎07-01-2017 09:14 PM

They are 24/7 but may need to put you through to cancellations to generate a PAC Code. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.