Web order - Your order's been picked at our warehouse...been showing this for 5 days...

[paul520ise]

Hi I ordered an iPad on the Black Friday event last Sunday. It has been sitting in stage three for the last 5 or maybe 6 days. Can anyone tell me whats happening? I called today spoke to 3 people. One (Dutch/German sounding) said there is a problem with the order and transferred me to a Northern Irish guy, who said the order is fine and told me to keep checking. I called back and another Dutch/German person took my details and transferred to her colleague whose system was down and told me to call back tomorrow, leaving me a tad annoyed.

Can someone let me know what is happening or help? I can't use live chat as my work laptop does not allow the software needed.

[Jenny]

Hi @paul520ise

Take a look here for how to get in touch and we can check this for you.

We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.

Thanks,

Jenny