Where Do I Find My Account Number or PIN?

[davidbarker]

There might be a really obvious answer I'm missing, but I'm trying to register for the online services & am being asked for my account number or PIN. As far as I know, I don't have either?

I received the iPhone 4 on Friday and my number just became active today (after porting from O2), but the only kind of reference number I seemed to have on any email or even the documentation that came with the phone is the order number, beginning with 'o'.

If anyone can help, I'd be very grateful!

Thanks,
David

[Retired-Lee]

Hi ifieldi,

Please could you take the time to check the links in Andy's post, above?

There's information on how you can obtain your account number within the links.

Cheers,

Lee

[ifieldi]

Hi Lee

Thanks for the response I looked into the link provided. My phone is currently broken so am unable to ring or text.

I've sent an email but it says this can take 48 hours to gain a response. I would really like to sort an upgrade tonight as having no phone is a massive pain! If someone could possibly email me my pin or account number tonightit would be much appreciated

[ifieldi]

???

[rebecca_norris]

I am having trouble viewing my bills, is it possible to send me my account number/pin via email
Thanks

[Cjbyrne]

Can I have this information as well please

[Retired-James]

Hi Cjbyrne,

All the information that you need can be found here on our FAQ page.

James

If you have any comments regarding how I have handled your query today, please complete our short feedback survey.

[MeeganA]

Hi, sorry I am having the same problem. I cannot find my account number or pin. Im just wondering how do I find this information? Thanks loads. :smileyhappy:

[DaveCD]

Hi MeeganA

Thank you for your post and a very warm welcome to the eForum.:smileyhappy:

Please can you take a look at the post at the top of this page in order to obtain your account number, the PIN is something you would have set up with 4 numbers chosen by you, if this has not been set up you can respond to the Private Message I have sent and we will be in touch as soon as we can.

You can find your PM inbox here.

Many Thanks

DaveCD

eForum Team

[jamieward99]

please could i have an email for the account number please

[Retired-Matt123]

Hi Jamieward99

We have a thread here that explains all the ways you can receive your account number including how to get in touch with the team directly if the other methods dont work

Let us know how you get on.

Thanks

Matthew