Where Do I Find My Account Number or PIN?

[davidbarker]

There might be a really obvious answer I'm missing, but I'm trying to register for the online services & am being asked for my account number or PIN. As far as I know, I don't have either?

I received the iPhone 4 on Friday and my number just became active today (after porting from O2), but the only kind of reference number I seemed to have on any email or even the documentation that came with the phone is the order number, beginning with 'o'.

If anyone can help, I'd be very grateful!

Thanks,
David

[AnnS]

Hi lusendad

All this information can be found on the forum in About the Cummunity, Frequently Asked Questions.

Account Number PIN

[Retired-Trev]

Hi Guys.

If you’d like us to email you back with your account details just go to the “Contact Us” link. Then complete the form but you need to complete the “subject*” heading as follows:

EFT165 – Your eForum query

This will ensure the email is routed directly to the eForum team.:)

Trev

[madbadrob]

Likewise i cant get my account number.  Have text account and postcode to 97886 and got told im not elligible to upgrade my account.  Now as I am to get online billing how the hell am I supposed to view that without this information

Rob

[imsarahlou]

I am having the same problem please could you send me my account number and pin also?

thanks

[SpecialK_148]

Can someone email me to get my acct no/pin?

I have tried the SMS and IVR options.

I find your IVR convoluted and confusing

Many Thanks

[Retired-Martin]

Hi SpecialK_148

An email is on its way to you now, if you can reply back to that we can then let you know what your account number is.

Thanks

Martin

[shakir]

Hi, I'm also having the same problem obtaining my account number. Can I get the email too?

Thanks.

[rosamund12]

Hi please could you send me my account no. or pin also? Thank you

[Retired-Lee]

Hi rosamund12,

Thanks for your post. Unfortunately I can't send this information to you without you first of all providing us with the necessary security details so with this in mind I've sent an email to your registered eForum address in order to obtain this information.

If you could reply to my email then we'll be able to help. Also, there has recently been an FAQ about this type of query added to the eForum. Check out the informtion available before replying to my email.

Find my Vodafone account number

Cheers,

Lee

[ktylm]

Im having the same problem. i have tried the text message and its not working. was wondering if i could get the email