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25-06-2012 09:50 PM
greetings
Could anyone help me out I have sold my sure signal box online, but he is unable to regter it, apparently its still registered to me, I am no longer a vodafone customer so I am unable to de-register it online.
If I give a vodafone agent my account number could you do it at your end?
Thanks
Solved! Go to best answer.
30-11-2012 08:48 PM
Just when I was losing all hope with Vodafone, I got a chat window pop up at 8pm (when the phones stop being answered) and a very helpful chap (Omar) confirmed my identity and deregistered my box.
Not only did he do this - he registered it for my father. Thats what you call star service.
Don't waste your time here waiting days and days - get that online chat window open.
09-06-2013 07:24 PM
10-06-2013 12:00 PM
Hi Roy,
We can sort this out for you as long as you're the original owner :smileywink:
Click here to get in touch with the team and we'll be in touch
Paul
26-04-2014 11:04 PM
Hi
I am no longer a vodafone customer but would like to deregister the sure signal. The serial number is 40111327843.
Cheers
Alistair
28-04-2014 01:20 PM
Hi Alistair,
We'll need access to your old details to deregister your Sure Signal now you've left.
I've sent instructions on how to reach my team here. Where you're asked for account details, please supply your contact information instead.
Cheers, Ben
30-04-2014 02:47 PM
Ben - I no longer have an active Vodafone account and too would like to de-register a sure signal box (so cannot log in to do it). Can you please PM me contact details to arrange to do so.
Thanks
01-05-2014 12:53 PM
Hi northmalvern,
Send us a message following the instructions here and we'll sort this for you.
Thanks,
Matt B
11-09-2014 09:46 AM
Hi
I have the same problem, could you send me instructions on how to de-register my sure signal box
Many Thanks
Jon
11-09-2014 12:38 PM
Hi
I have a sure signal that I want to sell on but now realise that I need to de-register it, unfortunately my Vodafone account is no longer active.
The unit serial number is 40113844563 I believe I need help from the Tech Support team to resolve this.
Many Thanks
Jon
12-09-2014 08:26 AM
Hi goldsmjp,
So that we can look into this further, take a look here for how to get in touch.
We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.
Thanks,
Ian
22-09-2014 10:28 PM
Hi there - just ported out of Voda and need to deregister my sure signal v2 please can I have a pm to confirm detail?
many thanks,
yiuwin