de register sure signal box

[Jhedi_knight]

greetings

Could anyone help me out I have sold my sure signal box online, but he is unable to regter it, apparently its still registered to me, I am no longer a vodafone customer so I am unable to de-register it online.

If I give a vodafone agent my account number could you do it at your end?

Thanks 

[chubbybrown]

Does it take long Paul and do you confirm :smileyhappy:

[Jenny]

Hi chubbybrown,

Have you emailed us now?

If you’ve sent it with the code in the subject then you should have had a response by now.

If you’ve not yet had a reply, get back to us with your email reference number (sent in an automated reply) and we’ll check we’ve got it.

Thanks,

Jenny 

[chubbybrown]

Hi Eforumers,

yes replied monday not had a email back sent it again to the E forum email address with the WRT no°

Thanks

Roy

[Retired-Lee]

Hi there chubbybrown,

If you have sent the email you should have got a reply from us by now.

The oldest email in any of our queues has today's date on it!

You should also have got an auto-reply from us. If it's not in your inbox, please check your spam and junk folders. If it's still not there we haven't got your details.

If it's there, you'll see a reference in the subject line that looks similar to #12345678. Can I take that from you?

Cheers,

LeeH

[psellick]

if you read the post - I no longer have an account with Vodafone !?

[Retired-Andy]

Hi psellick,

Although you no longer have an account with us, the details of the closed account will still be on our systems. If you can complete the information asked for on the link Ben provided, we’ll happily de-register the Sure Signal for you.

Hi chubbybrown,

I’ve checked for any emails sent from your eForum registered email address but haven’t found any.

When you sent us an email, you would have received an auto-reply back. Can you let me have the reference number from that email, it looks like #12345678, and I can chase it up for you.

Thanks,

Andrew

[chubbybrown]

I am emailing 'Vodafone-eForum@vodafone.co.uk'

Is this correct?

sent it twice with EFT number

Roy cleary

[chubbybrown]

resent with registered email on here

HTH

Roy

[LeeJS]

Hi Roy,

I've just sent you a PM letting you know how you email us for help with this.

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further help.

Thanks,

Lee

[chubbybrown]

Re: EFT195 [#11584596]

Thanks Folks.

Roy