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de register sure signal box

Jhedi_knight
2: Seeker
2: Seeker

greetings

 

Could anyone help me out I have sold my sure signal box online, but he is unable to regter it, apparently its still registered to me, I am no longer a vodafone customer so I am unable to de-register it online.

 

If I give a vodafone agent my account number could you do it at your end?

 

Thanks 

1 ACCEPTED SOLUTION

Just when I was losing all hope with Vodafone, I got a chat window pop up at 8pm (when the phones stop being answered) and a very helpful chap (Omar) confirmed my identity and deregistered my box.

 

Not only did he do this - he registered it for my father. Thats what you call star service.

 

Don't waste your time here waiting days and days - get that online chat window open.

View solution in original position

85 REPLIES 85

Phil
Community Manager (Retired)
Community Manager (Retired)

Hi YiuwinTsang, 

 

A PM is on the way to you. 

 

Thanks, 

 

Phil


@chubbybrown wrote:

thanks

Roy Cleary

this all very confusing lol x x

rubbershoes
2: Seeker
2: Seeker

Another here who wants to deregister

 

please send me a PM

 

Thanks

Hi rubbershoes, 

 

Click here to get your PM and we'll get this done 

Paul 

I can't register on the site as I no longer have a vodafone phone

Hi rubbershoes,

 

Are you trying to register the Sure Signal again?

 

If yes, you can only do this with an active Vodafone UK number.

 

James

No I'm trying to dereigister it.  

 

the link that i was sent was just to a generic page and I guessed i had to log in from there to get some instructions on how to deregister it

Ben_H
Moderator (Retired)
Moderator (Retired)

Hi rubbershoes,

 

Thanks for clarifying. The link we sent with the Contact Us form is so that we can access your old details to deregister the Sure Signal for you. 

 

If you've not got an active Vodafone Account, just add as much detail to the template as possible along with a valid contact number and we'll call you once we've worked our magic. :Winking_smiley:

 

I've sent instructions on how to reach my team here in case you've since deleted the last Private Message.


Cheers, Ben

Could you de-register one for me please.

 

Awaiting PM :Smiling:

Retired-Lee
Moderator (Retired)
Moderator (Retired)

Hi Walshy,

 

Sure, we can do that for you.

 

Please send us your details by clicking here and we'll be in touch.

 

Cheers,

 

LeeH