i have text web to 40127 and no settings sent

[Ecv]

Hey,

I have recently purchased a Wileyfox Swift and I got the message to update my settings by texting "web" to 40127.

I've tried this multiple times and I don't get a configuration message nor a text message and when i go to the site to update it manually there is no option for less popular brands - like my Wileyfox.

I really dont know what else to do. I can receive picture messages, but I cant send any.

Is there a solution for this?

thanks!

ecv

[BandOfBrothers]

Hello @Ecv

Some phones are not supported by the 40127 short code so you may need to delve into the phones settings for the place where the Apn's are. 

I think that phone is Android os.

Here is the apn settings that may help.

Tap the Menu button
Tap Settings
Tap Wireless and networks or More... (depending on your version of Android)
Tap Mobile Networks
Tap Access point names
Tap the Menu button
Tap New APN
Enter the following data into the onscreen form, without changing any other settings;
Name - Vodafone Internet
APN - internet (PAYG - pp.vodafone.co.uk)
Username - web (PAYG - wap)
Password - web (PAYG - wap)
MMSC - http://mms.vodafone.co.uk/servlets/mms
MMS Proxy - 212.183.137.12
MMS Port - 8799
Authentication type - PAP
APN type - If given a choice, select internet+mms, if the keyboard appears enter *
(As a check, the image below shows blue text in the fields you should have completed)
Tap the Menu button
Tap Save
Enable the newly-added APN by ensuring the line is ticked, or the radio button is lit by tapping on it
Check the notification bar for 4G, H, 3G, E or G with up and down arrows beside it, which will indicate your connection is working

[AnnS]

@Ecv

It may be a simple solution of asking Vodafone to provision MMS on your account.  

This can be done by using Live Chat or calling.

If your internet is working, an alternative would be to send using email or an application such as WhatsApp.

There is further information to help on the link below.

Set up your phone for picture messaging