internet connection problem

[gavmack]

Hi all,

Just back from holiday where I switched off all my mobile data to avoid costs, and I cant turn it back on.  Mibile Data is on, as it data roaming, and selected auto connect to networks (LTE/WCDMA/GSM) , but still no mobile internet.  Wifi is fine.

What have I done??

[BandOfBrothers]

You may need to contact customer services to check your account. 

Can you please check if you've not already done so what the Vodafone Network Mast Status Checker is reporting for your area.

Please use the Zoom out feature in the map to check surrounding areas for issues.

https://www.vodafone.co.uk/explore/network/uk-coverage-map/index.htm

[gavmack]

I have done nothing to my phone, and its came back.....so not sure what happened....I had to connect back to the network when i came home yesterday, and it wasn't automatically doing it.  Maybe it was a true network issue and not user error!!  Although I still think I did something!!

I have just logged into my Vodafone account.....although not sure if that would have triggered anything.

Thanks!

[BandOfBrothers]

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@gavmack wrote:

I have done nothing to my phone, and its came back.....so not sure what happened....I had to connect back to the network when i came home yesterday, and it wasn't automatically doing it.  Maybe it was a true network issue and not user error!!  Although I still think I did something!!

I have just logged into my Vodafone account.....although not sure if that would have triggered anything.

Thanks!

---

Good to hear your sorted. 

[AnnS]

@gavmack

If your phone has temporarily lost it connection, try updating your phone on the network by doing a network search by going into mobile networks on your settings and select an alternative network.  When it kicks you out, turn the phone off back on and select Vodafone UK.

It may work.

edited.  glad its working