missing credit on my dongle

[masklingb]

topped up £15 on my dongle at about 7 am this morning everything fine 8.30 am told i`ve got no credit can someone look into this for me Please.

no downloads done or updates just browsed facebook for about 10 minuets

[Retired-PaulE · Accepted solution]

Hi masklingb, 

It's very strange to lose that much credit that quickly - I think we'll need to see what's been going on.

Click here to get in touch with the team and we'll be with you as soon as we can.

Paul 

[Retired-Kay]

Hi masklingb, 

Can you answer headcheese's question from the post above? 

Thanks, 

Kay