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mobile wifi

TJDecs
1: Seeker

iv just bought a vodafone mobile wifi device how do i check the usage and top up, i have a mobile phone account how do i link it?

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

Hi @TJDecs

 

With this being a PAYG data account set up, an alternative service to a phone account and with PAYG accounts needing to be separate, you will need to open a new PAYG account for your new mobile WiFi.

 

You will need to use an alternative user name, password and most likely email address to the phone account.

 

There is further information on how to set up the account on the link below.

 

How do I register for My Vodafone?

 

To check your balance, please see below.  Please remember that when you top up, the next data pack will kick in when the existing allowance is used.

 

How can see my balance and remaining data allowance on my mobile WiFi device or dongle?

 

How do I buy a data pack?

 

If you have any problems setting up the account, please use live chat.  They will be able to help with the set up.

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2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

This may help. 

 

https://support.vodafone.co.uk/Setting-up-and-using-your-device/Tablets-dongles-and-mobile-Wi-Fi/527...

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

AnnS
17: Community Champion
17: Community Champion

Hi @TJDecs

 

With this being a PAYG data account set up, an alternative service to a phone account and with PAYG accounts needing to be separate, you will need to open a new PAYG account for your new mobile WiFi.

 

You will need to use an alternative user name, password and most likely email address to the phone account.

 

There is further information on how to set up the account on the link below.

 

How do I register for My Vodafone?

 

To check your balance, please see below.  Please remember that when you top up, the next data pack will kick in when the existing allowance is used.

 

How can see my balance and remaining data allowance on my mobile WiFi device or dongle?

 

How do I buy a data pack?

 

If you have any problems setting up the account, please use live chat.  They will be able to help with the set up.