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not receiving text messages from one person

scottvacher
2: Seeker
2: Seeker

Can you help?  I have a Galaxy S4 and i can't receive texts from one person/number.  I can text them and call them fine.  They can call me but can't send me texts or reply to my texts, they just fail.  We are both on Vodafone so we swapped Sims and we were able to text each other fine.  So it looks like it is on my device that the number is blocked or something like that.  I don't think i have any Apps that block, if i do i haven't set them up on purpose.  Any suggestions would be appreciated..............

11 REPLIES 11

marycorkie
1: Seeker
i just can't solve this problem . he can receive all my texts but i don't receive any from him. i have not blocked him in any way

Mark
Community Manager
Community Manager

@marycorkie,

 

We wouldn't be able to block messages from one particular number.

This sounds very much like the numbers been accidentally blocked via your handset.

 

You'll be able to remove this via the handset, please see the manufacurers user manual for more help with this.