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Solution

"Call ended" issue for past few days

james-kent
2: Seeker
2: Seeker

Hi,

I've been using a Suresignal for over 3 years (model1) but for the past few days we cannot make or recieve calls.

All correct lights are on and both Samsung Galaxy S2 phones show a good signal but when trying to make a call it is ended after 2 seconds with "call ended" showing on the phone. 

I've reset the box twice.

Currently using Bthomehub with BT infinity. Everything was working well for months.

Help!

Suresignal: 
21197061134 

Thanks!

1 ACCEPTED SOLUTION

Retired-James
Moderator (Retired)
Moderator (Retired)

Hi james-kent,

 

I’d like to get our support teams to take a closer look at this for you.

 

So we can dot his, please contact the team here.

 

James

 

View solution in original position

11 REPLIES 11

Retired-James
Moderator (Retired)
Moderator (Retired)

Hi james-kent,

 

I’d like to get our support teams to take a closer look at this for you.

 

So we can dot his, please contact the team here.

 

James

 

Calls are all working again!. There was some issue at Vodafone's end - thanks for the tech support.

Excellent (and much improved from a couple of years ago!).

Thanks!