sure Signal V2 - BT Homehub - No Phone Signal?

[tzrtim]

If i plug in the Sure Signal box, I don't have any phone signal at all? - Both of my numbers. (please note i've had to unplug the box so i can use my phone)

Postcode SG18 8FN
My IP : 86.173.145.143

V2 Sure Signal

BT Home Hub 4 

C:\Users\Tim>tracert 212.183.133.177

Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:

1 3 ms 2 ms 2 ms BThomehub.home [192.168.1.254]
2 7 ms 7 ms 7 ms 217.32.141.147
3 7 ms 7 ms 7 ms 217.32.141.222
4 10 ms 11 ms 10 ms 212.140.235.82
5 10 ms 10 ms 11 ms 31.55.164.229
6 10 ms 10 ms 18 ms 31.55.164.109
7 10 ms 10 ms 10 ms acc2-10GigE-0-1-0-5.bm.21cn-ipp.bt.net [109.159.
248.218]
8 18 ms 14 ms 15 ms core2-te0-3-0-2.ealing.ukcore.bt.net [109.159.24
8.148]
9 14 ms 15 ms 15 ms peer1-xe3-3-1.telehouse.ukcore.bt.net [109.159.2
54.211]

[Retired-Dave]

Hi tztim,

That traceroute doesn't seem to be reaching our server. 

Can you re-run it for me? It should reach an IP starting "85.205".

If it still doesn't, speak with your ISP (Internet Service Provider) to ask if they can see anything blocking it.

Dave