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13-10-2015 10:22 AM
hi there, since i registered my sure signal all i have is power light on
and second light flashing, 3rd and 4th light off
my results are as follows
speedtest
download 2.83
upload 0.5
ping 44ms
jitter 2ms
unable to measure packet loss
external ip 82.152.41.197
sure signal serial 21196820241
.AOLWebSuite .AOLAttachedImage {max-width:275px; max-height:275px;} .AOLWebSuite .AOLPicturesFullSizeLink { height: 1px; width: 1px; overflow: hidden; } .AOLWebSuite a {color:blue; text-decoration: underline; cursor: pointer} .AOLWebSuite a.hsSig {cursor: default} .AOLWebSuiteM1 {margin: 10px 20px;} .AOLWebSuiteM2 {margin: 5px;} .AOLWebSuiteM3 {margin: 10px;} .dmItemSelected {padding: 2px !important;text-decoration: none !important;color:#fff !important;background-color: #656565 !important;border-radius: 2px;}
#AOLMsgPart_1.2_249bc5eb-9a00-496e-ad34-e088fc2dc481 td{color: black;} @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Cambria; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font-family:"Albertus Medium"; panose-1:2 14 6 2 3 3 4 2 3 4;} .aolReplacedBody p.MsoNormal,.aolReplacedBody li.MsoNormal,.aolReplacedBody div.MsoNormal {margin:0cm; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri","sans-serif";} .aolReplacedBody a:link,.aolReplacedBody span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} .aolReplacedBody a:visited,.aolReplacedBody span.MsoHyperlinkFollowed {mso-style-priority:99; color:purple; text-decoration:underline;} .aolReplacedBody p.MsoAcetate,.aolReplacedBody li.MsoAcetate,.aolReplacedBody div.MsoAcetate {mso-style-priority:99; mso-style-link:"Balloon Text Char"; margin:0cm; margin-bottom:.0001pt; font-size:8.0pt; font-family:"Tahoma","sans-serif";} .aolReplacedBody span.EmailStyle17 {mso-style-type:personal-compose; font-family:"Calibri","sans-serif"; color:windowtext;} .aolReplacedBody span.BalloonTextChar {mso-style-name:"Balloon Text Char"; mso-style-priority:99; mso-style-link:"Balloon Text"; font-family:"Tahoma","sans-serif";} .aolReplacedBody .MsoChpDefault {mso-style-type:export-only;} @page WordSection1 {size:612.0pt 792.0pt; margin:72.0pt 72.0pt 72.0pt 72.0pt;} .aolReplacedBody div.WordSection1 {page:WordSection1;}
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Richard.Statham>tracert 212.183.133.177
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 <1 ms <1 ms 1 ms 10.40.120.254
2 40 ms 39 ms 41 ms lo0_ecldsl-bba1.gs1.eclipse.net.uk [82.153.1.65]
3 40 ms 42 ms 40 ms 86.54.135.72
4 168 ms 181 ms 129 ms ldngw1.arcor-ip.net [195.66.224.209]
5 210 ms 246 ms 270 ms 85.205.0.86
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * *
can anyone help
13-10-2015 09:31 AM
hi there i seem to have the same problem
speed is ping 45ms
line quality bx
unable to measure packet loss
xternal ip 82.153.41.197
sure signal serial 21196820241
traceart
16-10-2015 02:00 PM
The Sure Signal has been disconnected from our network far too long for it to be reconnected.
I'd recommned buying a new one via our online store.