vodafone wificall cannot send sms

[pocpot]

Just got my new iPhone 6s today. Needed wifi calling...the area I live in get no signal at all. So phoned voda got wifi calling all set up. Great stuff......

So im able to make a call. Problem is none of my sms messages will send. I cannot find any info on the Internet nor anyone who has had the same problem.

I've gone upstairs and leant out the window, turned off wifi calling, sms sends fine.

Anyone had the same problem / found a solution?

Cheers

[GreenLantern]

Understood but at the same time if you go outside London Vodafone just falls apart whereas EE seems to have plausible coverage everywhere I travel.

Such a large gap isn't going unnoticed - and I'm mainly talking about a minimum of consistent 3G that works.

Not Vodafone's 3G that half the time shows full bars and you get 0 throughput.

Not having a go but even wifi calling - half baked. I'm just asking them to pull their finger out and do it properly - yes it'll cost more - but in the long run there will be a return.

Customer service has gone through the floor for consumers as well - we are business so we still get UK advisors who are really good. I've heard nightmares about the consumer advisors.

Some of my friends are in 8 month long disputes with them !

Where will it end ?

[jeffkinn]

I travel around the UK a lot for business and I don't find that the Vodafone signal falls apart at all.

[GreenLantern]

Really and honestly is that statement true ?

Have you tried an EE sim compared to Vodafone ?

[jeffkinn]

Everything I say is true and no I haven't. Never felt the need to change networks as I get the signal I want pretty much anywhere I go from the South West to the Midlands to Scotland to London and the South East.

I know of two places where I get no signal whatsoever - where my son lives in a village in Wiltshire and a friends house in Chislehurst in Kent. But there are not spots for all networks.

[GreenLantern]

Jeff I strongly suggest you get one of EE's free 100GB sims and just test it and get back to me and we can have the convo then.

[jeffkinn]

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@GreenLantern wrote:
Jeff I strongly suggest you get one of EE's free 100GB sims and just test it and get back to me and we can have the convo then.

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Thanks for the suggestion but as I've already said that I'm perfectly happy with the service I get, as are the other three people on my account, I've no incentive to try anything else, pretty much like the rest of Vodafone's 21 million customers.

[GreenLantern]

I totally understand your point its why people don't change bank accounts - ironically we probably won't leave Vodafone because we're too invested in them from a business point of view - and that's a shame.

But the EE Sims are free, just stick one in an old phone and the next time you go on the train somewhere, notice how much more 3G you get on your journey compared to Vodafone and note the average throughput as well.

Don't get me wrong, where Vodafone have done their Cornerstone upgrades the network works quite good - most of London now comes under that banner - however the minute you leave and go on your travels, the coverage is nowhere near as convincing as EE, in my opinion.

[jeffkinn]

Something else we'll have to agree to disagree on. I'm very happy with the way my phone and the network performs and given that I can do everything I want, when I want and where I want I have no need to test another network that will let me do the same thing. 

The truth is that if Vodafone was as poor as you say and EE so great, people would move in large numbers. They aren't and this network's share of the market is somewhere around 24% of 90 million mobile phones in the UK.

[igmackenzie]

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@jeffkinn wrote:

Something else we'll have to agree to disagree on. I'm very happy with the way my phone and the network performs and given that I can do everything I want, when I want and where I want I have no need to test another network that will let me do the same thing. 

The truth is that if Vodafone was as poor as you say and EE so great, people would move in large numbers. They aren't and this network's share of the market is somewhere around 24% of 90 million mobile phones in the UK.

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I'm sorry, but this is nonsense.  As other posters have pointed out, all you have to do is take a train journey, say from Cornwall to Paddington, and see how much Vodafone 3G coverage you get.  It disappears for most of the journey!

When sitting next to someone on EE, it is frankly embarrassing for Vodafone.

If you are happy with the Vodafone coverage, then I would suggest you don't travel outside urban areas very often.

I live in Cornwall, and Vodafone has without a doubt the worst 3G coverage of all the networks. It is non-existent most of the time, whereas, again, EE 3G or 4G is always available.

I hardly know anyone who is on Vodafone in this county.

Now, the obvious question is, why do I not just move to EE?  The reason is, that I have been with Vodafone for a long time and have, to an extent, put up with the shortcomings of their coverage through loyalty, but the main reason I renewed my contract a few months ago, was because I felt that wi-fi calling would solve the main issue I have, and that is pretty much no coverage at my home address.

Had I realised that I would not be able to send text messages over wi-fi calling, I would not have renewed my contract, and I will move to EE when the contract expires!

With regard to your point about 'if Vodafone was so bad....', of course, floods of people would not be leaving, as in urban centres where the huge majority of the population is, Vodafone's coverage is fine.  It's not until the city dwellers go on holiday, they realise how poor Vodafone actually is in terms of geographical coverage, and 3G.

[jeffkinn]

I have been to Cornwall several times and, like Norfolk, it has coverage issues. And if EE has a better service than go and join them - no issue there.

But the population density in Cornwall is among the lowest in the country and that's just a fact. Vodafone has taken certain investment decisions and none of us as customers know what their parameters are and why they invest where they do.

My comments stand and are not nonsense. There is in truth very little churn between networks and I have no reason to move from Vodafone to any other network. Nor do most Vodafone customers.