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Broadband & Home Phone

HOW TO: Use a third party router on Vodafone VDSL

2: Seeker

On Firday afternoon Vodafone UK sent a corporate email telling their support team that they can now give out Broadband username and passwords.

 

I have now set up my own router, and here's what i did.

 

Step 1 Ring VF on 08080034515 and get your username and password. The support team member then emailed me my Log in info.

 

Step 2 Swap your router. Keep your VF router in case you ever get an issue and need tech support as they will not support your 3rd party device

 

Step 3 In your routers web interface access the WAN settings. Set connection type to PPPoE, enter username and password and leave all settings as default EXCEPT enable 802.1Q and set Vlan tag to 101.

 

Step 4 Save settings and apply. Your router should now connect to VF. Mine took a couple of minutes to get a connection and another couple from the router showing it was connected to actually being able to access the net

 

Step 5 After a few minutes the connection dropped, and it would not connect again. After investigation I was told this is to do with VF registering your router on there network. Hard reset your router. Power it down remove the power cord for 30 seconds and power back on.

 

Step 6 Enjoy

 

This is just based on my experience of setting up my router ASUS DSL-AC68U, YMMV. However the ASUS is syncd at 73.6meg, when the VF router syncd at 72.1 and I have noticed a marked improvment in performance.

 

HTH someone

 

Jonny

 

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166 REPLIES
4: Newbie

Well that's good news! Looks like sanity may have at last broken out in the corporate office...

For anyone with an old Openreach ADSL/VDSL modem, it should "just work", certainly if reset (hold down the reset button whilst powering on, release at least 10secs after power active). The modem's default settings are for VLAN 101 and Bridge mode, so you should be able to use most "cable" routers with PPPoE support on the WAN interface at the back of it. If you don't have one then lots available on Ebay for around £25.

Very relieved that Vodafone have come to their senses over this, as opening up should remove significant amounts of frustration for informed users and needless grief for the VF support team.  The underlying "raw" broadband service has worked pretty well for me so far and seems like the lowest cost Big Brand unlimited FTTC service on offer at the moment.

Thanks for the tip off....

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2: Seeker

You still have to change your user name and password, and open reach modems are, or at least used to be locked down.  The HG612 model is hackable easily but the other model, whose name escapes me atm need  to be dismantled and a serial wire run to the main pcb and code run to hack it.

 

Personally I would by the best router you can afford.

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4: Newbie

Hi - You don't need to unlock the Openreach modem or make any config changes to it at all. The Username & Password are entered in the WAN section of (any) "cable" (not xDSL) Router via PPPoE, and the default settings on the Openreach device will work fine. I tested this out on my VF VDSL connection with my HG612 prior to unlocking it - only done so that I could see the line synch speed and other stats.

Personally I prefer to keep Modem, Router/Switch and WiFi AP(s) seperate so that as the technology of each changes I don't need to replace all in one go.

YMMV...

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17: Community Champion

@jonnywombat Do you know if this will work with any router or are Vodafone the same as some other ISPs and require you to use a BT approved one? (Can't link but there are threads on the BT forum asking about this and also some talk on ispreview.co.uk & Kitz.co.uk about it) 

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4: Newbie

Hi Jonny

I would appreciate a little help and advice please. I too obtained my PPPoE username and password this week. I bought a TP Link AC2800 modem router to replace the VF tin can.

I have tried to configure it as per your post. It has settings for most ISPs built in but not VF of course. I set the VLAN id to 101 as you advised and entered my PPoE details but I cannot connect to the internet. I don't understand what you mean by enable 802.1Q. I do not seem to have such an option on my router.

Can you help please?

I am going to ask VF to confirm my PPPoE details as well since the 1st router they sent me did not arrive and they sent me another. I'm wondering whether the details given correspond with the missing one and not the one in use.

Very grateful for any advice.

Thanks

KR's

Bunn

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4: Newbie

The official line is that you need to use an Openreach approved router however does it matter so long as it's from an approved supplier like TP Link or Asus. They don't update the approved list often enough to capture the newer routers.

 

This would apply to everyone, whether you're using an approved router or not. Ensure auto update is on and if that isn't a feature make sure you check for updates regularly. There are a lot of people looking to exploit vulnerabilities in routers and the underlying software so you should always keep it up to date. In most cases where problems have occurred it's because the routers weren't kept up to date and not because the manufacturers hadn't released a fix.

 

The Vodafone router automatically updates, they can control that but they can't on 3rd party routers so it's your responsibility to keep up to it. I've seen ISPs disconnect users because they have detected that the end user has become exploited.

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Moderator (Retired)

@Bunn
How are you getting on the TP link router? 

Did you follow the steps provided by @chrisb84 at all? If so, please let us know if you've managed to get everything working.

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2: Seeker

Sorry, I dont have specialised knowledge,  only the knowledge of what worked for me on my ASUS router.

 

AFAIK If you have set a vlan tag then the 802.1q is enabled anyway.

 

Did you hard reset the router?  I had to do that to get a connection. 

 

Good luck

 

Jonny

 

 

 

 

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4: Newbie

Hi Guys

sorry I did post yesterday about my problems and ultimate success using the TP-Link AC2800 router on VF broadband.

The initial issue was that VF supplied my username without the @broadband.vodafone.co.uk part. I didn't have any clue that was needed until jimborae advised that you needed the second part to connect. never mentioned by VF.

I also had issues with the password which changed in the emailed copy of the online chat sent to me by VF. after experimenting with different fonts I finally cracked it.

To answer jonny I did not have to reset as he did. All settings were mirrored as he stated and it all connected and stayed running happily onve the password and username issues were resolved. so to confirm, whatever username VF give you it needs to be entered as your user name @broadband.vodafone.co.uk with the password to connect. I used VF tag 101 and type of connection PPoE of course.

I am happy to share anything further if anyone needs to clarify

KR's all

Bunn

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4: Newbie

sorry the rules don't allow me to post the username in correcr format. just add the last bit to you username without any spaces

 

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4: Newbie

Hi Jonny

Thanks for the info. All working great now. VF confirm the the POoR details will sync ANY router and they are not specific to any particular piece of equipment. Obvious really but of interest.

KR's Bunn

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4: Newbie

PPoE I meant!!

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3: Seeker

I have been using the DSL-AC68U for over 2 years with vodafone, I have had no major issues with this.

My speed is pretty good and doesn't drop below 60mbps like the original vf router.

Screenshot_20170628-134236.png

 

 

Screenshot_20170628-134005.png

 

 

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9: Established

Just to add to the list of routers that work, I borrowed a Netgear D6220 and TP-Link VR600.  Both connected without any problems and I didn't need to hard reset either router (just set each to a VDSL PPPoE connection, enter username and password, enable VLAN tagging and set to 101).

Both got a DSL connection much quicker and synced at or above the Vodafone router.

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2: Seeker

Hi has anyone tried connecting a BT hub 6 with Vodafone I am having so many issues connecting. 

I have the username and password but it say my username and password incorrect contacted VF and they are not helping me at all. 

Any suggestion please 

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9: Established

I've read posts on other forums previously that the HomeHubs are locked down to BT, so can't be used with other ISPs.  Might be worth checking the forums on kitz and thinkbroadband to see if anyone has go these to work.

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2: Seeker

Hi thanks for the quick reply I have done some research and the hubs are not locked down. 

They can be used with other isp. 

 

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3: Seeker

The HH6 is locked to BT leased line companies like talktalk, Plusnet and other BT leased services.

 


@Aa1258 wrote:

Hi has anyone tried connecting a BT hub 6 with Vodafone I am having so many issues connecting. 

I have the username and password but it say my username and password incorrect contacted VF and they are not helping me at all. 

Any suggestion please 


 

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1: Seeker

I'm suffering intermittant connection drops where all internet is lost so not just a WiFi issue. 

OpenReach have been out a few times, have found nothing wrong but squeezed a slightly improved speed on last visit.

Can people advise if changing the Vodafone router has resolved this type of issue as I'm getting tired of connection disconnects?

 

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