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No intternet 5 days after installation

AlanBax
2: Seeker
2: Seeker

‎15-11-2023 08:10 AM - last edited on ‎15-11-2023 08:52 AM by Moderator

5 days after installation I still have no Internet as my order is not complete, I've spoken to many different support staff but unfortunately nothing has been done despite them sending 4 emails to the back end team requesting the order is pushed to complete. My account is [Removed]

[MOD EDIT: This post has been edited to remove personal information please see Community Guidelines]

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10 REPLIES 10

Effie
Moderator
Moderator
In response to AlanBax

‎15-11-2023 09:45 AM

Hi @AlanBax As I advised on the other thread, if you reach out to the Social Media Team, we can raise this as a complaint and see if we can get it escalated for you. Unfortunately, we are not able to help via this channel as your account will need to be accessed which we can't do on the Forum.