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Firewall issues?

Passey14
2: Seeker
2: Seeker

‎16-06-2020 10:04 AM - edited ‎16-06-2020 10:06 AM

Gigafast keeps dropping, error list appears to be a firewall conflict, any ideas?

Recent event log......

16 JUNE, 20
10:05:03
Category: firewall
[ 5074.952491] DROP wan in: IN=pppoe-wan OUT= MAC= src=194.26.29.52 DST=84.67.121.88 LEN=40 TOS=0x00 PREC=0x00 TTL=246 ID=6242 PROTO=TCP SPT=49672 DPT=1548 WINDOW=1024 RES=0x00 SYN URGP=0 MARK=0x8000000
10:04:56
Category: system
2020/06/16 10:04:56 [warn] 5595#0: *312 [lua] session.lua:103: changeUser(): changing user to vodafone
10:04:48
Category: system
2020/06/16 10:04:48 [error] 5595#0: *312 [lua] sessionmgr.lua:250: redirectIfNotAuthorized(): Unauthorized request
10:04:48
Category: system
2020/06/16 10:04:48 [error] 5595#0: *312 [lua] sessionmgr.lua:250: redirectIfNotAuthorized(): Unauthorized request
10:04:48
Category: system

 

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1 REPLY 1

Tash
Moderator (Retired)
Moderator (Retired)

‎16-06-2020 05:05 PM

Hi @Passey14, our Gigafast team will be happy to help with any dropouts or firewall issues you're having. Please give them a call on 03333 040 191 (or 191 free from a Vodafone mobile) and we'll be able to run some further tests to get things sorted 👍

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