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'_extra' Wifi network appeared

Hi,I set up my new Vodafone 500 network last week, and after a few days a second network appeared.So, if my network is called 'VodafoneABC123' I now see a second network called 'VodafoneABC123_extra'.If I log into the Vodafone UI and look under the W...

ethering by 2: Seeker
  • 1265 Views
  • 6 replies
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System Self Restart

I think I know what’s wrong the WiFi ultra hub is self restarting for some reason I am fed up this doggy Fibre routers. Will someone please explain why am getting nonstop every few weeks. here is a screenshot   

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Anonymous by Not applicable
  • 485 Views
  • 2 replies
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Power Hub - Does it come with micro filter ?

Himy inlaws are getting Vodafone Fibre 2 with Digital Voice in July. They are getting the VOIP adapter for the phone and a Power Hub. Their master socket does not have a BT faceplate on. At some point they must have replaced it with a fancy gold/bras...

artyvark by 3: Seeker
  • 2753 Views
  • 7 replies
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Internet keeps dropping and reconnecting

Hi, I few months ago I was out of contract I had decided to downgrade my Vodafone broadband from Full Fibre 100 migration only to Full Fibre 2 (now called Full Fibre 80).  However ever since downgrading my broadband internet connection keeps dropping...

GV599 by 2: Seeker
  • 2423 Views
  • 4 replies
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Vodafone Broadband Equipment question

Hi,I'm due to be connected to VF BB in about a week's time.I took out the Full Fibre 900 package £31It comes with the THG 3000 Router as standard.Can anyone help me with a few questions I have regarding the Equipment  ....Would the newer Ultra WiFi 6...

Mobile broadband with Pro Full Fibre

I recently switched over to Pro Full Fibre, to make use of the mobile broadband. I've plugged the USB modem into the router and the Vodafone app reports that it is connected. Yesterday, the broadband cut out for 5 minutes, and the router did not swit...

d_m_r by 2: Seeker
  • 536 Views
  • 1 replies
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Resolved! Full Fibre Installation Problems

I am receiving emails urging me to uprade from FTTC to FULL FIBRE. We are told it’s a simple process just routing the fibre cable through existing ducts. For neighbours, after waiting a month, they came and had to dig up the pavement and left without...

net_chap by 4: Newbie
  • 6126 Views
  • 7 replies
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Low minimum guaranteed speed

Towards the end of April 2024 I was offered a renewal of my Fibre 1 contract for another 24 months even though it still had over 7 months to run.  My location is served by a lengthy copper wire from the fibre cabinet so speeds have never been great, ...

barryc8g by 2: Seeker
  • 1532 Views
  • 7 replies
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WiFi router

I’m waiting to have a new broadband line put in with city fibre and Vodafone and the connection speed will be 500Mbpsthe router has arrived but the config does not show options for both 2.4Ghz and 5Ghz as per my old Virgin hub.does anybody know if th...

Leshull1 by 2: Seeker
  • 357 Views
  • 1 replies
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Broadband incorrectly deactivated

I was due to move house this month and arranged to have my broadband with Vodafone moved. My move date was postponed and I am still in the ‘old’ property, so about 3 weeks ago I contacted Vodafone and told them to cancel the move. They confirmed and ...

Lukenn by 2: Seeker
  • 946 Views
  • 2 replies
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