Broadband connection
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Broadband WIFI keeps disconnecting

My WiFi keeps disconnecting devices from the network and most frequently my main PC. It frequently happens when a new high impact connection is open such as a video stream.I had 0 issues while using BT Fibre and their router was perfect. From day 1, ...

apeshev by 3: Seeker
  • 2711 Views
  • 18 replies
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FTTP 900 speed and connection issue.

Hey all.If anyone has advice I'd appreciate it. 7 plus hours of calls to VF. Online chats. Escalations. Tier 2. Specialist teams. None the wiser.I started with pure fibre 100. Had 100 minimum up and down consistently. No issues 200. The same. 500. Pe...

Craig_47 by 2: Seeker
  • 1523 Views
  • 12 replies
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Fire Stick getting no internet connection

Hi, as of today, my fire stick is not connecting to our home broadband. This has been working fine since I had the broadband installed over a year ago. Today it is saying that it is connected to the WiFi with good signal strength and “channel 11 qual...

Swilcock8 by 2: Seeker
  • 16252 Views
  • 32 replies
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Vodafone smart hub issues since joining FFibre!

Has anyone else suffered the constant issues of Wi-Fi degregation, loss of device connection and its strength to reach a device that is only 6 metres away?Has anyone had customer service tell them that it’s not Vodafone’s problem the smart hub they p...

Not allowed to set up a smart home

Superfast1 Pro customer.After trying (unsuccessfully) for 3 days to link a new smart plug, I bit the bullet & contacted tech help.After 2 days of try this/switch this off, I chatted to a pro team member who told me there is no possible way on this Ea...

Vodafone Ultra Hub with Fibre2 connection

I've been having a Pro Fibre2 DSL connection for the past 2 years and never had an issue with it but not the price is too much so I decided to switch to the Fibre2 DSL.After few days the connection stopped working and during the troubleshoot with the...

viciovb by 2: Seeker
  • 1299 Views
  • 4 replies
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Slow Internet after migration to Digital Voice

Hello,Last week Vodafone migrated my line to the new Digital Voice service. I also received the VoIP adapter.I don't use any phone, so my router is connected to the internet master socket, the phone one is unused.I've never had a problem with Vodafon...

salvom89 by 4: Newbie
  • 2239 Views
  • 19 replies
  • 0 thanks