Internet not

[Freddie09]

We had our Vodafone internet activated yesterday and were told to wait till midnight for it to work it’s the next day now and we still don’t have internet all the lights are white we can connect but we can’t access the internet .we really need it for uni work and my job 

[clint_flick]

Hi

You do need to post some details.

For instance, if you can use a windows based machine, then try........

WinKey + R

type cmd.exe

then

ping 127.0.0.1

ping 192.168.1.1

ping 13.107.4.52

and post any edited results.

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Next

ipconfig -all

with values like this

IPv4 Address. . . . . . . . . . . : 192.168.1.77(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . :192.168.1.1

Please give us something to work with as the white lights suggest all is well.

[Jayach]

I had the same problem myself. It was because the content controls were not set.

You should find you can still get to Vodafone's pages so try going to:

https://www.vodafone.co.uk/webcenter/portal/myvodafone/manageservices/managecontentcontrols/contentp...

and set the controls.

[GemmaP]

Hey @Freddie09 

Setting the content controls as @Jayach mentioned usually fixes the issue!

If you're still not connected, let us know over on Social so we can check your account over 😊