Ask
Reply
Solution
05-11-2024 10:34 PM
Hey everyone,
I have the Vodafone Pro II package with 2 additional boosters. Every device works just fine, except my MacBook Pro laptop, which consistently drops connection - but only when connected to a booster. It works just fine when connected to the main ultra hub.
The laptop is mostly used in the office upstairs, so naturally connects to the booster. Works ok for 5-10mins then stops working, it shows it's connected to the internet, but just hangs. The only way I can get it to work is to turn the wifi on and off on the laptop. Before I got the boosters, no issues at all.
I've been on live chat so many times to no avail and I'm running out of ideas.
Any help would be hugely appreciated.
12-12-2024 10:25 AM
Thanks for the reply. Unsurprisingly after I sent my message I ended up having problems all afternoon!!! I can't even hotspot off my phone as the Vodafone signal where I live (which in the middle of a built up area) is non existent 😩
13-12-2024 08:49 AM
It's so frustrating, I absolutely feel your pain!