Good evening all,
I have been with Vodafone for a few years now, the last year or so we have both been working a couple of days at home utilising webex/teams for video conferences etc.
We have noticed that every now again the calls will drop out or will freeze on 2 independent laptops and we get a message saying Internet issues, then about 20 seconds later it manages to reconnect and we are good to go again. This has been very frustrating. We were getting about 30mbps download and 8mbps upload on the copper network.
We then decided to pay and upgrade to the fibre 500 package. BT openreach came and installed the fibre line and modem. We now get around 350mbps download and 80 mbps upload. Really impressed.
However now as we have to have the router in the dining room our office which is other end of the house we are struggling to get perfect signal and occasionally we lose WiFi altogether on the laptops and tablets etc.
Spoke to Vodafone and they advised getting a plug in tp link extender. We have bought that and set it up and whilst the signal strength is great and speeds are back up to roughly that of the router when nearby, today on a 1 hour call, it dropped out 3 times...
Its so annoying! So my wife then sat in the dining room next to the router and it still done it one time after that.
As its a new line, I am now thinking of buying a new router as what else could it be? I'm hearing a term packet loss??
What routers are better than the Vodafone supplied broadband one? Any recommendations?
Thanks for your help in advance
