Broadband connection

Connection dropping or slow very slow speeds 2Mbps that fixes by itself when I call customer support

Maybe someone can help me with my broadband issue, it drives me crazy. Since I switched to Vodafone, 2 months ago, I have all kinds of issues with my broadband, when it works, the speed is great. I had 2 Openreach engineers visiting the house, did a...

Draytek Vigor 130 frequent connection drops with USG

Hi all, My Vigor 130 has since installing it been very inconsistent and has had very frequent drops. It is paired with the USG. My speeds seem to also have been limited to 15mbps when before we were getting 60+. Ive noticed a few people have had the ...

Freeview Play and Apple TV4 with Vodafone Home Broadband

Does Vodafone Block either MAC addresses or IP addresses of Apple TV4 or Freeview play? Because twice Ivw had the higher speed broadband from them and o both occasions the internet won't access them but they will on my Macs, iPhone and iPads. I cat ...

Customer service

I'm really hoping someone with some sense from Vodafone can help me here.Two issues - my account shows my Broadband contract is for 18 months; I signed up for 12 months. I've spoken at length to the "helpdesk" who assured me several times an electron...

Since switching to Vodafone broadband been unable to access ITV hub. Can access when not on Broadban

Hi, Since joining/switching to Vodafone broadband, ITV hub won't work. It will work for example on our phones etc via 4g, but not when connected to the Wi-Fi. I've looked if there are any settings I may need to change, tried a reset, checked the IP a...

Fibre broadband via FTTC and possible crossed wires, is it possible.??

Dear Vodafone, For over two years I have suffered a reducing Super Fibre speed via FTTC, initially we had received around the 50mbs mark and not below 40mbs, but months ago, all to soon after a hiccup we are now at the 28 to 35mbs from the pole outsi...

New router, no internet

Hello, my first time posting here. I have been a member of Vodafone for many years, I have recently upgraded my mobile and home Internet, along with this, I have been sent the new Vodafone hub. The light are on and everything seems to be working, how...

Vodafone THG3000 router firmware

Hi. I have just been sent a Vox3/ THG3000 Vodafone router to replace my older huawei router.I have set it up and it is working OK. I have got into the hub's portal to browse the settings. I set a new router password and I have entered 'expert' mode a...

Router Keeps rebooting

Been having constant issues with Vodafone broadband since I took out a contract with them... I no longer use the Vodafone router as it wouldnt hold more than 8 connections before it kicked other devices off. I now use a TP-Link Archer VR600.Basicall...

Intermittant broadband/landline fault - how can it be solved?

I've been battling with a flakey broadband connection since 12th December. After over a year of reliable service our connection started dropping intermittently, sometimes every couple of minutes, resulting in remote working or streaming content becom...

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Forum Posts

Connection dropping or slow very slow speeds 2Mbps that fixes by itself when I call customer support

Draytek Vigor 130 frequent connection drops with USG

Freeview Play and Apple TV4 with Vodafone Home Broadband

Customer service

Since switching to Vodafone broadband been unable to access ITV hub. Can access when not on Broadban

Fibre broadband via FTTC and possible crossed wires, is it possible.??

New router, no internet

Vodafone THG3000 router firmware

Router Keeps rebooting

Intermittant broadband/landline fault - how can it be solved?

Samsung TV won't connect

Master Socket

High latency - new full fibre 910

Landline reset with Ultra II router?

Pro II Broadband - Old or New Hub

Vodafone Broadband not allowing windows updates an...

Posittive feedback

Full Fibre Installation Problems

Vodafone power hub front led blinking red

"Connected, No Internet" with Windows PC's