My wife is a key member of a team developing Covid-19 tests and needs a reliable internet connection whilst she is working from home. Our home broadband cuts out for hours at a time throughout the day. This is the fourth time I have contacted Vodafon...
Hi My network has started to have DNS lookup failures on a regular basis. This seems to happen more in the evening. I contacted the 1st line team but they were of no use. In the commnd prompt window (Windows 10), my nslookup tests fail. It cannot fin...
Broadband diwn again. Its been down since I woke up up at 5.00am and is still downSame thing yesterday and only came back on at 9.00amReally needs to be rectified so it does not keep happening especially in the times we are in
Still using my phone data , won't load pages or basically anything to do with browsing , very slow on YouTube , I better not be charged my full amount for my bill when for the past 2 weeks I've had to use my phone data , sorry but you WiFi is absolu...
Good afternoon, Like a lot of people it seems that my first two weeks were fairly event free and my broadband was fine, however in the last few weeks my connection has been awful. I have routinly had my connection drop out yet at the same time remain...
I have just signed up for fibre broadband.The fibre was installed as far as my front gate a few years ago (I think).I expected, when I signed up for the broadband that there would be information about connecting the house to the line but nothing appe...
Hi all, just bought my first home and the socket was all disassembled. I'm getting my broadband sorted on wednesday i believe (was vodafone at my previous house so just getting switched) and im not sure about how the wire it up. So a) does this look/...
I have just had the most unpleasant experience via online chat which simply wasted my time and now i have to wait 24 hours before it is escalated to the tech team !. Since yesterday i am getting a continuous error when tryng to connct to one set of o...
Good evening, Over the last month or so my Vodafone Home Broadband Superfast 2 has been really terrible. Every device connected drops frequently on both 2.4GHz and 5GHz no matter where in the house they are. My SkyQ box is connected via Ethernet an...
Hi,Was supposed to go live with fibre yesterday (transferred from TalkTalk) but have no internet connection today. Router appears to function OK, can access printer and NAS drive across network. internet light is solid. Box is connected to master soc...
