Reconnecting

[marygreen1975]

How long does it normally take to get reconnected after clearing an outstanding bill it’s been over 24 hours and I’m still waiting 

[Beth]

Hi @marygreen1975! The restrictions should be lifted within 24 hours of when you clear the balance on the account. We're unable to access accounts over the forum as it's a public platform, however, please pop our Social Media team a message, and they'll be able to check your lines with you 🙂

[S0crates]

If you be wafting for a "natural" way, you be wait sometimes more than 24 hours (like in my case). Hopefully to the scrappy and nightmare system, people working behind the useless TOBI are very professional. But don't try to call the center on 03333040191. Year ago they have been on the Moon. Today (19.02.2022) I recognize what they are moved to the Mars. If all voice product offered by Vodafone looks like that call what I had, well... Horrible experience. And watch a date on your bill when you've been paid. In my case was "On or shortly after 24 February 2022". Small glitch they said. So, don't wait this "up to" 24 hours, use the chat. Good luck, you will be needed when you be hit with Vodafone system. "Form over Content". But hopefully technician are very professional. 

[Jayach]

That was all Greek to me.

[CrimsonLiar]

Socrates, are you sure it's Mars, I thought it was Uranus?

*Anyone taking bets on this reply being deleted/edited?

[Jayach]

Well it did sound like he was talking out of his ##~##.

Edit: It was the forum software that replaced the last word.