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13-06-2020 06:38 PM
Hi, I am trying to reset my Broadband router and having entered the standard wifi password, I am asked to enter the following. I have no idea what this is, can anyone advise how to find this please?
Enter your Vodafone Connect router password to manage your settings.
13-06-2020 06:45 PM - edited 13-06-2020 06:48 PM
Is there anything on the underside on a label or similar @BarryE
Or call 08080 034 515 (free from all UK landlines and mobiles) with lines open between 8am and 11pm, seven days a week.
Broadband-and-Home-Phone-FAQs.
🌈Stay Safe 🌈
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
13-06-2020 06:47 PM
There is only a label on the back with the usual long wifi password and the standard Vodafone Broadband password. I cannot see anything else to offer a clue as to a Router password.
13-06-2020 06:49 PM
Ok @BarryE
Maybe then call 08080 034 515 (free from all UK landlines and mobiles) with lines open between 8am and 11pm, seven days a week.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
13-06-2020 06:51 PM
OK, thanks... that was my next step...
13-06-2020 07:31 PM
Hi @BarryE
Take a look at these website links:
13-06-2020 07:37 PM
Thank you...
13-06-2020 08:33 PM
Have you had any success @BarryE ?
🌈 Stay Safe 🌈
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
14-06-2020 01:15 PM
Well I made some progress but largely the key was to download the Broadband App and manage the situation from there. I am still working on it but it's going well now thank you.