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21-12-2022 10:45 AM
Is there anywhere to view ongoing outages with Vodafone or Cityfibre?
My internet has been down since Monday morning (very fun when WFH) and I can't keep going on hold or the chat for 40 minutes a time to be told to reboot everything.
We managed to get through to one person who admitted there was a major cityfibre incident but since then each time I get through I'm told there isnt or they don't know.
It would be good if there was a way to check for outages myself.
23-12-2022 11:52 AM
I'm glad to hear your services have been restored @Jake91. It sounds like you're connect to one of our Pro Broadband packages, we're unable to assist with these plans and you would need to reach out to your dedicated team for assistance, apologies for any confusion.
23-12-2022 03:00 PM
Hello Jake,
It sounds like we have had very similar (poor) experiences so far with Vodafone.
Do you know who we are meant to contact as pro broadband users?
I too have an issue connecting (or disconnecting) with MS teams. I think you may have had this also. How did it get resolved?
Thankyou!!!!