Hi all,My broadband connection was activated today and at first I was very pleased with how much faster it is compared to what I had before. However after about an hour I lost the connection and the power, internet and WiFi lights were all flashing w...
Hi forum, New Line & BB connected on 29th October, but was away half term, and didn't plug in hub & start using till 31st.I came from ~15 years @ BT with only a few BB/line issues, every time when it was a damaged line to my house, either a few feet ...
Been having crazy packet loss on ps5 for a few weeks now so decided enough is enough..spoke to tech via chat and they setup a static ip.. Asurring me this will fix the issue..received the text confirming the IP address..do I need to do anything in th...
My question is straightforward and simple, considering I've had "GIGAPOINT" installed, what is stopping me from connecting directly from the Gigapoint to my own router. Unfortunately, I didn't do my groundwork, the Vodafone Wi-Fi Hub installed hasn't...
Our wifi signal has recently degraded to the point that there's 20% signal from 10 feet away with line of sight, and sometimes zero signal in the next room. After trying every possible way to fix it myself, I contacted online support and spoke with t...
My internet connection has failed 3 days in a row now. In these 3 days I've spoken to customer service 7 times and still this issue remains unresolved. It's now 9.00 pm on a Tuesday night and once again my Internet is down just 10 hours after you tol...
As silver surfers who do their best to keep up with technology, after Open reach installed fibre to all the poles in the area, we decided to go for the most basic FTTP package offered by Vodafone. It was installed on the day scheduled. We are pleased...
I live somewhere comparatively remote and having had patchy broadband access for a number of years I upgraded to Superfast Pro a month ago to take advantage of the 4g backup. I'm finding that it's not quick to switch however and that the speed is onl...
I've just moved from plusnet to Vodafone (fibre broadband).Today was the switchover and Internet isnt working with the new router. I've been through the usual steps with support and they raised a 2nd line ticket which could take 3 days.But I noticed ...
Sorry for writing in english.Does anyone have the same experience as me? We used to have a contract with Unitymedia (which was pretty good), but Vodafone bought it so now we have a contract for 1000 mbps download and 50 upload with them. On their sit...
