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Restricting access to wifi

Short of removing the router is there a way to stop new devices connecting to my WiFi? I know I can turn it off in the app, but would pressing the WiFi button on the actual router override this?? Thanks in advance. 

Tia-a-84 by 3: Seeker
  • 1504 Views
  • 3 replies
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Ultrafast 500gb broadband pro 4g backup

Had Ultrafast installed today, all is working eventually after issues with Wi-Fi.the 4g backup dongle is inserted, but in the app, it says that there is no SIM card is inserted (it is), and in the web admin pages under ‘status/mobile status’ it says ...

Nemysys by 2: Seeker
  • 1282 Views
  • 1 replies
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Ultrafast 500 Pro - problems

We have had Ultrafast 500 since March 2020with great success. Three teenagers in the house who all verified it was best internet speeds, no lagging, dropouts and were very happy. Roll on Sept 2020 when we were offered to move to Ultrafast 500 Pro wit...

mrstalb by 2: Seeker
  • 4875 Views
  • 6 replies
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IPv6 query for new customer

Hi all I'm considering getting Vodafone broadband but need to know if the router allows IPv6. Can anyone please confirm whether or not it can? I called Vodafone and got a very mudded answer about one static IP address, which is not what I was asking ...

Internet dropping out when speed increases

Good evening I'm looking for advice about internet drop outs. I am on Superfast broadband 2 and seem to be stuck in a cycle of poor service. As soon as our speed reaches above 50mbs, we start to experience regular drop outs. Once the speed drops to b...

vjg by 3: Seeker
  • 8537 Views
  • 7 replies
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Super fast broadband & FaceTime

Ever since I’ve ‘upgraded’ to super fast broadband 2 I’m having problems with FaceTime connection. The video doesn’t match the sound. when the engineer arrived he was surprised I didn’t have a new router but said he could get it to work. Internet is ...

Hibbster by 2: Seeker
  • 1685 Views
  • 1 replies
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TP-Link TD-W8970

I have tried on several occasions to connect a new TP-Link TD-W8970 modem router to replace the one Vodafone sent a couple of years ago (which works ok but wifi is very un reliable even when in range). I go through the quick setup just past the time ...

mrdwh by 2: Seeker
  • 3239 Views
  • 6 replies
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Upload slower than advertised

i have been with vodafone broadband for a week, when i signed up for superfast 2 the deal said the upload would be 18mbps but im only getting 8mbps. download is 52mbps and should be around 60mbps. tested on speedtest.net

Mdv00 by 2: Seeker
  • 6510 Views
  • 8 replies
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Vodafone Broadband and Sky on demand

I have switched over to Vodafone broadband within the last couple of days and now I’m having issues downloading programs from sky on demand. It’s taken me one whole day to download one 1 hour program. Vodafone are saying my speeds are fine. I had no ...