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Resolved! Does NBN suck or is it just Vodafone?

Hey. I’m relatively new to Australia (from NZ).I’ve lived in three different apartments in Sydney and been with Vodafone for NBN. In every case the internet has been terrible. Most of the time it works just fine but several times per day it’ll glitch...

davyt by 2: Seeker
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  • 1 replies
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No internet following fibre upgrade by Openreach

Hi, At my wits end with Vodafone and their woeful technical support team. While polite they seem to possess little fundamental knowledge other than whats on the script. Vodafone wished to upgrade the broadband to fibre optic from my street to the hou...

Resolved! Google Nest Wifi PPPoE without Vodafone Router

I have previously had BT FTTP and I used it successfully with my Nest Wifi setup without the BT router, connected the Nest Router to the ONT directly and entering the PPPoE details into the Nest Wifi settings.This doesn't appear to work with Vodafone...

Screenshot 2024-03-20 at 18.11.06.png Screenshot 2024-03-20 at 18.12.21.png

Is a Wayleave Agreement in place?

Hi Vodafone Community,My proposed full fibre upgrade is due to be installed soon. Though, I suspect it will not go ahead because the engineers will have to dig up my neighbour’s rented property to connect it.Is there a way to find out if I have a Way...

Anonymous by Not applicable
  • 3597 Views
  • 20 replies
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Changing IP Adress

Hi all...quick question - I'm in Scotland and my line for the first time is connected to Edinburgh - My ping for gaming has dropped from around 22 to average of 9 and it's great. However, I'm now afraid to reboot my router weekly as I think it will c...

P1x3l8 by 4: Newbie
  • 969 Views
  • 4 replies
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Fibre broadband not working

I have restarted Morden and router , but the PON light is red and the internet light on the Vodafone device is flashing red on and off last 4 hours. How can I contact support team to fix the issue? Been trying to work from home and now had to cancel ...

ShilNk by 3: Seeker
  • 1380 Views
  • 7 replies
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Poor Service

Hi there.After experiencing extremely bad service from the Vodafone system, Vodafone Customer Service team and Vodafone broadband. I highley recommend you AVOID Vodafone! Had countless problems with the customer services, whether it's a phone call wi...

Tommo95 by 3: Seeker
  • 1082 Views
  • 5 replies
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Upgrade scandle

I am wondering if anyone could clarify where I stand legally with my situation. So, I was out of contract with my fibre broadband having had the same plan for over 2 years.  I was invited to "Upgrade" my current plan via email  with lots of picture o...