Broadband connection
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Mill heat issues pairing to the Ultra hub

I have 6 Millheat Wi-Fi radiators are refusing to pair with my business ultra hub which I set up a couple of days ago. Was with BT hub before which worked fine. I see via google that someone with an EE router had an issue but I was wondering if anyon...

DianaK by 3: Seeker
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  • 4 replies
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Master socket

Hi, my master socket is located upstairs, previously when I had my wifi plugged to the master socket upstairs it had issues with connecting to devices downstairs. I am thinking of switching to Vodafone which I know will use the master socket for thei...

Harpy by 2: Seeker
  • 1401 Views
  • 3 replies
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Digital voice router and extension sockets

My 3 analog phones are all plugged  into extension sockets so I need to connect the router to the extension cable.I think I can do that but Vodafone support say it won't work.What's the truth please?I'm looking at My Mate Vince on YouTube.

BS6600 by 2: Seeker
  • 3106 Views
  • 9 replies
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Xbox and nintendo switch multiplayer issues

I was having trouble playing multiplayer games on my xbox and switch when I had to connect to multiplayer servers.I contacted Vodafone support and they ran various tests on the router but nothing worked.Subsequently, I tried the various NAT solutions...

Davs by 2: Seeker
  • 1343 Views
  • 0 replies
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Upgrading Full-Fibre to 900mb, Engineer required?

I recently received an offer to upgrade from Full-Fibre 500Mb to 900Mb. However I was suprised to see that the blurb says that an engineer visit is required. As I'm alredy on full-fibre (FTTP) 500 I would have thought this could be done remotely as n...

smallal by 3: Seeker
  • 2743 Views
  • 1 replies
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Using landline with own router? (FTTP)

Got activated last week and already own a AC88U I used in modem mode with Virgin,I was happy when I realised I can use my own router with Vodafone but then realised when disconnecting old router that it has no slot for the phone line.Reading online I...

ryouga by 3: Seeker
  • 2592 Views
  • 5 replies
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Help PLEASE with setting up with FTTP connection

Please can someone help me. My 87 year father has just moved into a new house which is a 3 hour drive from where I live. We have bought him a Vodafone broadband and phone package as he needs to learn how to use an iPad. But the new house has FTTP and...

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Broadband and support outage

Hi,All morning my fibre broadband has been out and your support account so I can't raise a support case. Can you give any information about the problems and when they'll be resolved? Is this is a widescale outage or just some customers? I'm in West C...