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05-10-2023 04:51 PM
After having a FTTC line 80:20 for years with Vodafone and getting pretty much full speed i recentley had chance to switch to Full Fibre which i did and initially chose 100 package. I was greedy and have moved to 900 package as Upload is important to me with uploading video for business..
When on 100 package i was getting around 18/19 upload - same as FTTC.. But when I have upgrade to 900 package i am now getting only 12. It is very strange.. Been through support and asking me to send pictures morning, noon and night and feel I am getting into fobbing off territory. I am using there standard THG3000 hub. I am testing using Ethernet..
The download isn't great either at 300-400 but I am assuming both are linked somehow. But it is Upload I am most upset with.
I saw someone on another thread ask for Troute to bbc.com - so did that in case it helps... Anyone have any ideas..
Thanks
Tracing route to bbc.com [151.101.***.*1]
over a maximum of 30 hops:
1 2 ms 3 ms 2 ms vodafone.broadband [192.168.1.1]
2 9 ms 7 ms 7 ms host-212-158-250-39.dslgb.com [212.158.250.39]
3 * * 8 ms 63.130.172.35
4 * * * Request timed out.
5 10 ms 6 ms 13 ms 151.101.192.81
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11-10-2023 07:00 PM
Well I think you have proven that it's a configuration being sent to the THG3000 that is causing the loss of upload speed.
When you get the new router, I suspect it will probably work O.K. as I believe the config file is tied to the serial number of the router. (it seems to work that way on FTTC, may be different on FTTP)
It will be interesting to see the result of using a different THG3000.
24-10-2023 01:05 PM
Hi Everyone, I wanted to give a little update. I am still fully up and running and all is ok. It was the router or the build for that router causing problems.
https://www.speedtest.net/result/15417173575
Also had £70 knocked off bill for inconvenience - which is small GWG but better than nowt.. Thanks again for all support
12-01-2024 01:25 PM
Just updating again.. Everything still great. Vodafone BB is so good when it is working.. It's just when there is a fault it all goes to pot.
The router did need replacing and this is all it was really...
12-01-2024 04:24 PM
@bounderboy wrote:
Vodafone BB is so good when it is working.. It's just when there is a fault it all goes to pot.
Amen to that.