Minimum speed guarantee
Hi all I've been told today by Vodafone customer service broadband team that my minimum speed guarantee is only valid if a device is connected via a Ethernet cable! Is this true?
Forum Posts
Fibre 900 and getting no where near
I switched to Openreach based Fibre 900 2 days ago coming from another Openreach based providers 500Mbps service, since then the speed has actually got worse. I am not getting the minimum 450 most of the time and Vodafone support seem to be stuck to ...
PING / LATENCY ISSUES ON AN EVENING
Hello!Trying to get my issue across to a bigger audience or possibly a tech team member because Vodaphone support sadly wont listen to me after 3 attempts.Ever since my broadband was installed I've head great speeds/service. 9 PING, 900 down / 900 up...
Vodafone are heavily throttling uploads to Google Services
I recently moved from BT Broadband to Vodafone, and have immediately noticed that uploads to YouTube and Google Drive are ten times slower. The upload is being capped by Vodafone to certain online services and I have been able to confirm this by uplo...
Ethernet download speed issue in the evenings, Edinburgh.
I'm in Edinburgh and my Windows 10 PC is connected to the Ultrahub via ethernet cable (it doesn't have wireless capability), the FTTP cabling was laid by Cityfibre.For around a week now i've had terrible download speeds on my PC from around 17:00 thr...
High Ping query: CityFibre Pro II 900mb
Hi, I am a new customer who has just migrated in from Virgin Media's Gig1 product which had terrible ping results amongst other issues and hence why I left as soon as City Fibre connected my street here in Glasgow. One advantage of the move to FTTP w...
THG3000 & Fibre 900 performance
Hello,i currently have fibre 900 and the speeds via ethernet are great. However the wifi lends to dissapointment. I have a super wifi booster and the xbox that is connected to the booster does achieve speeds of 988mbps through ethernet, any wireless ...
Wired speed (912mbps) vs Wi-Fi (420Mbps)
Previously I was signed up for Fibre 500, and my wifi devices all seemed to connect to my THG3000 router at speeds of approx 400Mbps, which I was happy with.However, I have recently upgraded my package to Fibre 910, and my Wi-Fi devices only seem to...
Router problems
Hi, i had my full fibre 500 package installed thursday just gone. I am only hitting a download of 93. I have been in contact with vodafone since friday, done multiple restarts, updates and powercycles to their request. But with no affect. I have trie...
Resolved! Speed to Power Hub
Hello everyone,I signed up to Vodafone's 910mb service a month ago. I know how to get the download speed using Speedtest.net. It's not quite what I was expecting. Anyway, I became curious as to the speed from outside to the hub because I felt I shoul...
