Been a vodafone broadband/landline/mobile customer for several years. Recently upgraded to Superfast 2- Full fibre.
My landline has now stopped working for all outbound calls (no dialling tone) but inbound calls can be received as normal. Broadband is not affected and is OK. Has anyone else had this or similar problem?
What is the solution?
When choosing this upgrade, at no point does anyone point out (literature, web etc) that when the fibre optic cable and new router is installed, your exisitng copper cable is disconnected the next day - making any phone sockets (i have six) redundant. You then have to plug your phone in the back of the router. Tha's OK if you just have one landline handset but I have x3 plus an alarm system that need a landline connection. I could have lived with this but now the landline doesnt work. Bought new handset, changed cables. Still not working. Trying to avoid on-line chat to Vodafone with "TOBI" as last time it was the most painful and useless experience over 1hr 30 mins. Any help appreciated. Cheers!
