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08-08-2020 10:22 AM
Hi, I am a new broadband and landline customer and I cannot seem to do anything to turn on standard voicemail (1571) on my landline. I tried several calls to customer support who keep me transferring me and then telling me to wait 24hrs. Tried to turn it on from My Vodafone on your website (on logging out and back in it is turned back to 'off' setting). So am getting increasing frustrated and annoyed. One of the reasons for wanting the service was voicemail.
12-08-2020 01:06 PM
Hi @mk-472 I'm sorry to hear you've having issues adding voicemail, dialling 1571 is the right steps to take to get you up and running, but obviously this hasn't worked for you. We may be able to add this for you on our side as I know it's important for you to get it sorted. Please contact us on our social media page and we'll be more than happy to help out!
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