Hi Mark, I am confused and none the wiser. JaneyR's link takes me to https://forum.vodafone.co.uk/t5/About-the-Community/bd-p/4, which tells me to go to Facebook, which I have already done, and they replied and told me to go to the dratted Tobi chat wormhole of sleep deprivation and dread, (I've been in tears for b... hours with them, and had a number of poor little bods at the other end pretty near the same). It's like a nightmare game of blind-man's-buff, with the torture ramped up by being expected to master half a dozen new technology disciplines, before I am allowed to even catch a glance of the rear view of someone who might perhaps consider my problem. Perhaps it's me who should be knitting the ruddy fibre optic cable?
Notwithstanding the hours I have spent on the phone; the hours wasted in Tobi -land - 'typing badly in capital letters to show my upset' ; the increasingly distressed,/ desperate / 'angry of Southbourne' emails which I have sent to every Vodafone department which I can find and address for, why are you inferring that the persons who can sort this out are wondering about, (somewhere out of reach) in the FacebootTwitter hinterland which everyone with any sense avoids - WOULD THEY NOT BE BETTER DOING SOMETHING USEFUL IN THE OFFICE - LIKE MAKING MY LAND-LINE WORK???
Quite frankly there is absolutely nothing to be gained from talking to anyone anyway, Vodafone knows that the line does not work, they have all the information that they should have, and there is nothing that I can add. I have the Ofcom compensationsfigures to hand (for the fight that is undoubtedly to come, I know of the eight week right to escalate to independent arbitration. I do acknowledge that everyone who I have had contact with has spent time and been concerned and sympathetic, but no one seems to have any idea of what is going on or why, what anyone else is doing, (or apparently ever where they can actually be found), so with regard to whoever should be orchestrating the whole show, (and quite obviously is not), I will wish that 'all the fleas of the world will invade their jockey shorts'!
Yours, deranged, dismayed, despondent, 'out of pocket' f(rom having let Vodafone trick me into signing myself hostage to them for a distressing length of time), and thoroughly p.... off at having had to spend 3/4 of a day phoning hundreds of patients to give them my mobile phone number, (so that they can all phone me at the most inconvenient times for the last ten years of my working life).
Me 'defeated', you 'bemused' - over and out (perhaps you could print this in the inter-department Christmas card!
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