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03-01-2023 08:54 PM
I am using Gigacube for 5 months, it was fine until Dec 2022. Internet speed slowed down in every evening from 6pm - 11pm (youtube status showing ~200 - 500Kbps). I cant even play the video with 360p smoothly. However, when I do the speed test with Ookla, it showing the network speed is fine (~40 Mbps).
Is there any speed control on video streaming platform and how can I check for that? Thanks.
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16-01-2023 08:33 PM
@monkeychew I am at southen part of London, yes seems a bit better today, but not 100% sure if will be fine.
02-02-2023 05:30 PM
@Gemma which Social media you refer to?
03-02-2023 03:37 PM
If you already have an open conversation with us, you can continue to discuss your issues with us there. If not please follow the links in our contact us post.
10-02-2023 12:39 PM
I get the same issue, we have a very strong signal under 80dbm and a usual downland speed of around 300mbps yet between 6pm and 11pm YouTube, Netflix, sky and Facebook all throttle back to unusable speeds.
I thought it was congestion but other services run fine. Luckily we have a backup BT line and even though it has 10x less bandwidth it performs flawlessly during these hours.
I’ll try VPN as I know Vodafone are notorious for throttling but claiming they dont.
09-03-2023 09:56 AM
Have been having exactly the same issue in Manchester city centre over the same time period, have tried all of the advice provided and will be looking to leave Vodafone as soon as possible. Very disappointing after nearly 3 years of using the service.
09-03-2023 12:37 PM
An update, although I’m still getting issues with YouTube in the evenings occasionally this is what I’ve done to try and fix things