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Mobile Broadband

Receipt for purchase

Maretha
2: Seeker

Hi there, 

 

On Friday I purchased a R219H MiFi unit plus data Sim. I did this over the chat and when I asked the agent whether I will get a receipt for the purchase he said it will be mailed to me. I have however not received a receipt with an actual cost and VAT breakdown, just which products I ordered. 

 

I need this for an expense claim at work. 

 

How do I get hold of a receipt? 

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3 REPLIES 3
Josh
Moderator

@Maretha Have you checked your email's Junk/Spam folders for any receipt of order at all? 

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Maretha
2: Seeker

Hey Josh, 

 

I have yes, I'm afraid there is nothing in my junk either. I have received an order confirmation that breaks down the two products I purchased, but there are no values or a VAT breakdown.

 

Thanks! 

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Evie
Moderator

Hey there @Maretha - Could you contact us on social media so that we can have a look into your account and see about getting that info sent over to you? Make sure to include a link to this forum thread and your mobile/account number in the message please 😊

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