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Roaming

lauraseddon
2: Seeker
2: Seeker

Regarding the mobile data hotspot model r228t  

I was told I could use this abroad. However, I am in Portugal and it is not working. Please help me as I need this to work. 

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AnnS
17: Community Champion
17: Community Champion

Depending on when you purchased the device @lauraseddon , you may need a roaming package to use abroad. 

See here Charge Checker