Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Wifi calling/EE Signal Box or Vodafone Sure Signal don't work on 4B Broadband?

dave1966uk
2: Seeker
2: Seeker

‎25-01-2020 11:01 AM - edited ‎25-01-2020 12:37 PM

Hi

 

Landline broadband is hopeless and found that with an external antenna and USB dongle or TPLink 46 Router I can go from 5MBs to 30, 40 or 50MBs.  However, inside the house the mobile signal is bad and with broadband my phone uses Wifi calling and my mother’s emergency 3G phone (not smart phone) uses a Signal Box from EE (have also tried Vodafone Sure Signal).  When using 4G for the Internet neither of these solutions continue to work. Even opening UDP ports 4500 and 500.

 

Are these ports blocked on 4G broadband?  Bit of a pain as we gain broadband, but we lose the use of our mobile phones.

 

David

0 Thanks
1 REPLY 1

Dabbs
Moderator (Retired)
Moderator (Retired)

‎29-01-2020 05:44 PM

Hi @dave1966uk thanks for getting in touch. We'd love to check this out, to look at whats causing this. 

Please contact us via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK. Make sure to pop your username and link to this thread in your message too, this will save you having to explain again and we can help you quicker. 

0 Thanks