Selsey Poor Data PO20 9DR

[garymac108]

Hello...

When are VF going to upgrade the data capacity of the signal here, every year during peak season when this village is busy (Bunn Leisure Caravan Site) the data is practically unusable! Good 4g signal with pathetic throughput!

Thanks Gary. 

[BandOfBrothers]

Hi @garymac108

I appreciate how frustrating it can be when signal is intermittent or non existent. 

The Vodafone Coverage Map can show what your expected coverage should be but is not a guarantee and if there's any Planned coverage. 

Vodafone uk-coverage-map.

[garymac108]

Nothing to do with signal, I'm talking about really slow non existent 4g data .Signal is good. 

The data capacity requires upgrading as it cannot cope .

[Colleen]

@garymac108 It's disappointing to hear you're having problems with the 4G speeds in your area, at peak times. 

I've taken a closer look at the postcode and you're absolutely right - the general coverage for all 2G, 3G and 4G is good. The mast you connect to in this area (6725), is performing as expected with no errors being reported. 

So we can look at what may be causing these slower speeds, please try the steps in our network troubleshooting thread.

If you're still experiencing the issue after completing these steps, post the template with your answers here. We'll then be able to gain a further understanding of the problems you're having 😊

[garymac108]

Yeah it's working I'm not disputing that, I'm trying to tell you it's doesn't have enough data bandwidth, I can hardly stream music during the day at present.

Don't have any issues anywhere else in the country just when staying here which I do alot especially in the summer .Speed test results generally are lest than 1mbit down which is pathetic for a '4G' connection ...

[Mark]

If you'd like our Network Specialists to take a look into this for you @garymac108, please post the template from our troubleshooting guide as advised by @Colleen.

[garymac108]

Here is a speed test in the above postcode tonight. 4g? Vodafone you're having a laugh .

It is unusable!!

Upgrade the data capacity to the area!!

See screenshot of your 2bob network .

[Tash]

I'm sorry to hear you're continuing to experience issues with your 4G @garymac108.

So we can investigate this further, we'd need to know the results of our troubleshooting template. Once we have these answers we'll then be able to advise you further.

[garymac108]

It only happens in Selsey, I live in Bracknell and work in London area where data is fine on my handset.

I spend summer months every year in Selsey and it is always rubbish! As soon as the area gets busy (March to September) the data is useless in the day/evening. If I am up early say 6am it is normally ok .

You know must be able to see the data in the Selsey area is extremely poor or oversubscribed. No need for a troubleshooting template!!!

[Alex]

@garymac108 There's multiple masts in the Selsey area. We ask that the troubleshooting template is filled out so we're able to concentrate on your specific location. 

As soon as this is completed, we'll be able to continue with your query.