Speed limited 10mb

[Sol3x]

Hi

I have a contract phone on Vodafone unlimited max. I have been on live chat numerous times who have told me there is no 10mb limit speed on my account however. After testing my self for over 2 months on several different connections and areas. No matter what I connect on. 3g,4g,4g+.. It never goes above 10mb

Anyone had this issue?? 

[AnnS]

Hi @Sol3x 

You should be able to get the fastest speeds available a each location, from the Coverage Checker at the top of the page you can check the speed you can expect to receive at each location.

I would recommend getting in contact with the Social Team here: Contact Us they will be able to check your account and find the reason you are not receiving the fastest speed available.

[Sol3x]

Hi

I've tried live chat 5 times recently and says it's not available.I. Will message them fb