We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi, My website https://ce-tech.info/ Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!) It works on wifi and O2 networks, but vodafone is giving an issue. I have https enabled and SSL certificates (can be checked on...
Hi, my vi number from India, which was working till last march in UK, is currently not working. Message shown in various hand set is "SIM not allowed". And not registered with network. Can someone help. I have tried to set network manually as well. B...
Hi everyone, we’re encountering an issue where our mail server certificates are being blocked when using Vodafone’s mobile network. The certificates appear to be replaced with something incorrect, but everything works perfectly fine on WiFi. This sug...
Hello, my website is being blocked on Egypt network and it's hurting my business alot since most of Egyptians use Vodafone My website doesn't contactin anything illegal and no pornography, it's a fragrance shop Can you please check and unblock my web...
After over an hour to 191 and no clear solution, fix or confidence in getting the ability to use the 5G Ultra on the plan if taken out two weeks ago, I resorted to , Chat GPT and solved the issue with 5G Ultra now enabled on my iPhone 15 Pro Max runn...
I have had a Vodafone router for a number of years and it has always used ipaddresses in range 192.168.1.xx . I could see what addresses where attached by going to the web page and under WIFI there they were.I recently needed to know the allocated ...
Hi I am based in Devon and use 4G for working from home as the BT Connection is so poor in my area. It has been working fine for many months and had fantastic download speeds in excess of 70mbps at most times however I am finding that the connection...
Since switching to Vodafone Broadband, I have discovered that none of our 3 LG Smart TVs can update any of the installed Apps nor install new ones. The existing installed Apps work correctly and I am able to freely browse the Internet on the Web App....
Hi, my mum and her partner recently moved to Middlesborough from Ireland, but they have terrible signal in the new house. Is there anything easy solution I can do to improve it for them?
