We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi,I see 5G in IOW & VF Network map shows a lot of areas with 5G.For Ryde & Cowes - 5G appears & works well on my iPhone 15 pro.However. The VF Map shows 5G in Newport & Shanklin - yet - I never get 5G there ….Any idea when 5G will be more available
Hello, I was wondering if you can help me. Occasionally my phone shows me a missed call notification from my contacts but the phone never rang. When I call them back they said they get the message " this number is not available" it doesn't divert the...
Hello, We're operating a decentralized storage service, www.akord.com, serving data through our gateway at akrd.netRecently someone managed to evade our security for malware and upload malicious content to a public drive. We have removed the content ...
Hi all,Can anybody please clarify the difference between 5G and 5G Ultra as the website is very unclear to me.I am currently 1 mile by road (0.6 miles as the crow flies) from my local 5G Tower and connect to 5G with a full signal on my phone. My phon...
We have an outbuilding which has an ethernet cable run from the router in the houseWe have been given another THG3000 router can I use this as access point in outbuilding? If yes what ports do I need to connect to and which settings would I need to c...
Hi, I'm here on behalf of a client who's website is currently blocked by Vodafone's network. Due to a prior malware attack, they were flagged by a number of security vendors on VirusTotal, but those have all since been resolved. Could I request for t...
Hi everyone,I’ve noticed that after the recent Vodafone network update, my signal strength has become quite weak in certain areas where I used to have full coverage. It’s been affecting my calls and mobile data. Is anyone else experiencing similar is...
Since the 3g switch off get if I am lucky one bar signal. My local mast in DA1 4DR has been down for months. Will this ever be rectified?
Hi Team,Leading Shopping website is incorrectly classified and is getting blocked when content controls are ON.Website : www.zalando.comzalando.co.uk works fine but parent domain is not working.Can you reclassify this website?
Vodafone have 90Mhz of the n78 5G spectrum available, but only seem to deploy 50Mhz of n78. Is there a reason why they're not also deploying 40Mhz n78 along with it?I know they also deploy n1 & n8 but these don't really bring anything to the table in...
