We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
I’ve recently moved at get no signal at all in my new village. The silly TOBI chat bot just tells me to use WiFi calling which is useless as the WiFi signal is so poor. I’m now paying for a service I can’t use.in addition, I’ve noticed a real drop in...
I've posted several times here about my challenges with Vodafone signal in my area. Nothing has improved so I recently opted for a secondary backup eSim from [Removed] Herein lies the problem. When I'm out and about in the village my Vodafone SIM ...
Hi,For the last few months I am struggling with mobile data around my neighbourhood in North London (N19). The connection is either very slow or dropping, in particular when using data. I have called customer service, reset my network settings, was g...
Hi I am having a very frustrating problem with my new Galaxy 21 Ultra in that the WIfi Calling and VoLTE will only work a limited time and then both stop working.The only way to then get them to work again is to reboot the phone,After a reboot they b...
Hi everyone,I’m on an iPhone 16 PRO. I had an older contract (pre 2020) and the 5G Standalone option was greyed out. I was told by a Vodafone representative that I would need to upgrade my contract to benefit from SA. (or Ultra as they call it)I’ve d...
HiMy i phone 11 has suddenly and permanently gone to a symbol E ,for 2 weeks so i can’t use it out of the wi-fi area, I contacted vodaphone done all the network re sets , had a new sim , checked sim in another phone and worked , but I still cannot ...
We recently switched over from our THG3000 to the ultrahub and before we never used to have problems waking the PS5 via remote play. Since the ultrahub it is very inconsistent. Wifi wakes it up no problems every time, it’s only when it’s connected vi...
Hi there,This website used to work fine, but is now suddenly being blocked by SecureNet. Could you please whitelist it? It's just a companion website for Fantasy Premier League Football.https://www.livefpl.netThanks
HiMy website is: https://buildsend.comLoads websites like: https://enews-app.com/ws/1.0/viewemail.aspx?c=qocOh%5bf4dl%7BxjX0p4uhG%3bMpnEQbW%7BjVF&r=view|2842006&s=Newsletter%20Term%204%20Week%202%202024 How can I get the network team to check this? I...
Hello,Good Morning , I am looking to switch my sim contract from O2 to Vodaphone, Is this possible & how much I need to pay ??
