We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Seems Vodafone have classified our (Ofcom Licenced) radio stream for Chiltern Voice FM as 18+https://radio.entertainmenttechnologies.co.uk:8020/chilternvoice.mp3Can you help pleasePaul (Chiltern Voice engineering director)
Hello!I live in the IP4 3NG and the mobile data is is extremely poor for calls, which I find not all that satisfactory. I am aware of a mast at a nearby school which I believe that my mobile is connected to. I have attended to all the trouble shooti...
Hi, I work for a website development company and have recently created a website for a client: https://www.hayfin.com/ - we have been informed that when accessing the site over the Vodafone network some users are getting a message that the site is ag...
Just been to St Pancras station both at national rail and Eurostar sections. Decent signal strength showing on my iPhone SE but can hardly move data. The only speed test that completed gave 0.1 Mb/sec download. I have a secondary eSIM that uses the E...
Can anyone shed any light on the absolutely awful signal for both data and calls at Stansted Airport? H and 4G signal shows up, as do 3 bars in the phone reception, but calls are almost impossible, and any data usage is either non-existant (usually t...
Hi,I have managed ttomake sure my websitenwhich was wrongly classified is cleared and I would like vodaphone to reinstate access to it now please. www.drsilbersteinclinic.co.uk Many thanks.
I can't making calls with international calls [MOD EDIT: This post has been edited to remove personal information, please see Community Guidelines]
Post Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?The issue happens in various locations around Moray 2) What is the full postc...
Good morning, One of our client's websites www.215hackney.co.uk appears to be blocked by the Vodafone securenet filter. Can we please get this reviewed as the website is for a local cafe and does not post any adult-related content.Thanks a lot
Trying to change the bandwidth within the router's web interface but all the settings are currently locked by Super Wi-Fi. Getting the message: "Super Wi-Fi is running your Wi-Fi settings. Please use the Super Wi-Fi tile in the Home Broadband App to ...
