We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hello Community,Our website https://cybervue.co.uk is being blocked on Vodafone networks. Our site is under development and just about has a homepage so im unsure why this has happened. We are a business providing IT Support services so have no deali...
Hi, I have just recently joined Vodafone from 02 and my 4g is poor even though I have a mast under a mile away ! I have done speed checks regularly and it seems during the day it is below 5mbs and better later at night around 8/9pm which it is then a...
Please can you help me. Our customer is using the domain https://login.account-sso.com to access Okta services. This is being blocked by Securenet meaning their users cannot login when connected to using Vodafone mobile data. Please could you add ...
I have had ongoing issues getting visual voicemail set up since transferring my number from EE to Vodafone. It was previously active.i have had umpteen online chats and the issue can’t be resolved. We have tried texting state with wifi off to 100121,...
Hi. The BattlEye Anti-Cheat (https://www.battleye.com/) seems to be classified as an 18+ website, I'm not really sure why that is as it an anti cheat solution that many online games use and requre to connect to. This used to work fairly recently and ...
I have found very little information in regards to a 5G rollout in Milton Keynes Central, and while all other networks have launched 5G only Vodafone Networks still use 4G with no information on network improvements let alone 5G rolling out in Milton...
Why does your coverage checker claim you provide a service that is good in areas that you cannot connect calls or access data? Your signal is getting progressively worse for all Vodafone customers I’ve spoken with, yet you just direct us to your fals...
There’s 4 bars of signal but no throughput of data what so ever. Issue started today both a friend an I experience the same issue independently several times today. 4G works fine in other areas of Bracknell
Hi,Our website toteme.com seems to be wrongfully classfied as 18+ audiece.This is very wrong since we're a fashion brand ☺️Can you please review that classification, and remove that limitation on our webpage?Could you please whitelist this domain an...
Does anybody else experience issues where there is simply no data coverage, despite having "bars of service"? Was in Newbury today, not far from VF HQ, and despite have a couple of bars (which I know isn't a defined measure) I was unable to do anyth...
